Terms and Conditions Vigezo na Masharti
These Terms and Conditions govern the use of the Kigoma Urban Water Supply and Sanitation Authority (KUWASA) website, digital content, online services, customer service channels, and any service information made available through this website.
Vigezo na Masharti haya yanasimamia matumizi ya tovuti ya Mamlaka ya Majisafi na Usafi wa Mazingira Kigoma (KUWASA), maudhui ya kidijitali, huduma za mtandaoni, njia za huduma kwa wateja na taarifa zozote za huduma zinazopatikana kupitia tovuti hii.
Acceptance of Terms Kukubali Masharti
By accessing or using this website, its content, products, or services, you agree to be bound by these Terms and Conditions, together with any rules, policies, notices, and procedures KUWASA may publish from time to time. If you do not agree with these terms, you should not use this website or related online services.
Kwa kuingia au kutumia tovuti hii, maudhui yake, bidhaa au huduma zake, unakubali kufungwa na Vigezo na Masharti haya pamoja na kanuni, sera, matangazo na taratibu zozote ambazo KUWASA inaweza kuchapisha mara kwa mara. Ikiwa hukubaliani na masharti haya, hupaswi kutumia tovuti hii au huduma zake za mtandaoni.
Use of KUWASA Services Matumizi ya Huduma za KUWASA
KUWASA provides website information and digital services to support water supply and sanitation service delivery, including customer information, service requests, complaints, bill-related information, announcements, project information, and contact channels. You agree to use these services lawfully, honestly, and only for their intended purpose.
KUWASA hutoa taarifa za tovuti na huduma za kidijitali kusaidia utoaji wa huduma za majisafi na usafi wa mazingira, ikiwemo taarifa kwa wateja, maombi ya huduma, malalamiko, taarifa zinazohusu bili, matangazo, taarifa za miradi na njia za mawasiliano. Unakubali kutumia huduma hizi kwa mujibu wa sheria, kwa uaminifu na kwa madhumuni yaliyokusudiwa.
Accuracy of Information Usahihi wa Taarifa
KUWASA works to keep website information accurate and up to date. However, service information, tariffs, procedures, announcements, and operational details may change from time to time. Where official confirmation is required, users should contact KUWASA directly through the approved contact channels.
KUWASA hujitahidi kuhakikisha taarifa za tovuti ni sahihi na za wakati. Hata hivyo, taarifa za huduma, bei, taratibu, matangazo na maelezo ya kiutendaji yanaweza kubadilika mara kwa mara. Pale uthibitisho rasmi unapohitajika, watumiaji wanapaswa kuwasiliana moja kwa moja na KUWASA kupitia njia rasmi za mawasiliano.
User Responsibilities Wajibu wa Mtumiaji
- Provide accurate and complete information when submitting forms, requests, or complaints. Kutoa taarifa sahihi na kamili unapowasilisha fomu, maombi au malalamiko.
- Avoid using the website or online services for fraud, abuse, disruption, or unlawful activity. Kuepuka kutumia tovuti au huduma za mtandaoni kwa udanganyifu, matumizi mabaya, kuvuruga huduma au shughuli zisizo halali.
- Keep account, billing, and login details confidential where such services are provided. Kutunza usiri wa taarifa za akaunti, bili na kuingia kwenye mfumo pale huduma hizo zinapotolewa.
- Respect KUWASA systems, content, intellectual property, and the rights of other users. Kuheshimu mifumo ya KUWASA, maudhui, haki miliki na haki za watumiaji wengine.
Website Updates and Service Changes Maboresho ya Tovuti na Mabadiliko ya Huduma
KUWASA may update, improve, suspend, or discontinue any part of the website, products, content, or online services. These Terms and Conditions will apply to any updates, improvements, or replacement services unless KUWASA publishes different terms.
KUWASA inaweza kuboresha, kusitisha kwa muda au kuondoa sehemu yoyote ya tovuti, bidhaa, maudhui au huduma za mtandaoni. Vigezo na Masharti haya yatatumika kwa maboresho, mabadiliko au huduma mbadala isipokuwa KUWASA itakapochapisha masharti tofauti.
External Links Viungo vya Nje
This website may include links to third-party websites or government service platforms. KUWASA provides such links for convenience and service access only. KUWASA is not responsible for the content, availability, security, or terms of external websites.
Tovuti hii inaweza kuwa na viungo vinavyoelekeza kwenye tovuti za wahusika wengine au mifumo ya huduma za Serikali. KUWASA hutoa viungo hivyo kwa urahisi wa matumizi na upatikanaji wa huduma tu. KUWASA haiwajibiki kwa maudhui, upatikanaji, usalama au masharti ya tovuti za nje.
Changes to Terms and Conditions Mabadiliko ya Vigezo na Masharti
These Terms and Conditions may change at any time. The latest version will be posted on this page. Continued use of the website or online services after changes are published means you accept the updated terms.
Vigezo na Masharti haya yanaweza kubadilika wakati wowote. Toleo la karibuni litawekwa kwenye ukurasa huu. Kuendelea kutumia tovuti au huduma za mtandaoni baada ya mabadiliko kuchapishwa kunamaanisha umekubali masharti yaliyoboreshwa.
Contact Us Wasiliana Nasi
For questions about these Terms and Conditions, contact KUWASA through the following channels:
Kwa maswali kuhusu Vigezo na Masharti haya, wasiliana na KUWASA kupitia njia zifuatazo:
- BOX 812, Kigoma, Tanzania
- +255 710 152 200
- Toll Free: 0800 110 028
- info@kuwassa.go.tz